SMS T&C

BY SIGNING UP FOR OUR TEXT (SMS) NOTIFICATIONS AND COMMUNICATIONS (“SMS SERVICES”), YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION OF YOUR USE OF OUR SMS SERVICES, YOU AGREE TO BE BOUND BY THE FOLLOWING SMS TERMS AND CONDITIONS (“SMS TERMS”), INCLUDING OUR PRIVACY POLICY.

 

2 Cool Guys Duct Cleaning, LLC and its affiliates (“we,” “us,” or “our”) and those acting on our behalf may send you text (SMS) messages at the phone number you provide us. Your use of the SMS Service constitutes your agreement to these SMS Terms. We may modify or cancel the SMS Service or any of its features without notice. We may also modify these SMS Terms at any time, and your continued use of the SMS Service following the effective date of any such changes shall constitute your acceptance of such changes.

 

We do not charge for the SMS Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

 

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of receiving any goods or other services. If you have opted in, the SMS Service provides a means for communicating with your customer service advisor or claim adjuster, as well as updates, alerts, information, promotions, and other offers from us via text messages through your wireless provider to the mobile number you provided. Message frequency is recurring. You may opt out of receiving marketing text messages at any time by sending an email to info@2coolguysllc.com indicating that you no longer wish to receive marketing texts along with the phone number of the mobile device receiving the texts or by replying “STOP” from the mobile device receiving the messages. In addition, you may text “STOP” to opt out at any time. You may continue to receive text messages for a short period while we process your request, and you will also receive a one-time text message confirming receipt of your request. For SMS Service support or assistance, reply “HELP” or email info@2coolguysllc.com.

 

We may change any short code or telephone number we use to operate the SMS Service at any time. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received. We will not be responsible for honoring requests made in such messages.

 

The wireless carriers supported by the SMS Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you change your mobile phone number, you agree to opt out of the SMS Service prior to changing your mobile number. You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the SMS Service or from you providing us with a phone number that is not your own.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the SMS Service, any errors in such information, and any action you may or may not take in reliance on the information or SMS Service.

PRIVACY  POLICY 

Most Recent Update: 03/20/2024 

 

This Privacy Policy explains how 2 Cool Guys Duct Cleaning, LLC collects, uses and discloses personal 
information of its customers, prospective customers, and visitors to its website at 
https://2coolguysllc.com/ 

 

COLLECTION OF PERSONAL INFORMATION 

Information collected directly from you: We may collect personal information directly from you, through 
a web form, during an online or in-person registration, while making a reservation, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number. 

 

USE OF PERSONAL INFORMATION 

We use information collected directly from you to provide you with our products and services, customer 
service and support, and other relevant information. We may also use this information to market our 
products and services to you, including by email and text message subject to your consent. 

 

DISCLOSURE OF PERSONAL INFORMATION 

We may use third-party service providers to assist us with providing and marketing our products and 
services to you and we may share your information with such third parties for these limited purposes. 

  ● We use Telnyx service for our text message communications. For more 
  information about how we may use your information and the information 
  that may be collected through our email campaigns, see Telnyx official website https://www.telnyx.com. 


We may also share your personal information if necessary to comply with applicable laws and 
regulations, to respond to a subpoena, search warrant or other lawful request for information we 
receive, or to otherwise protect our rights. 

 

EMAIL AND TEXT MESSAGE COMMUNICATIONS 

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or 
UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms 
and Conditions. 

You may have the right to request access to the personal information we hold about you, to port it to a 
new service, or to request that your personal information be corrected or deleted. To exercise any of 
these rights, please contact us at info@2coolguysllc.com

 

CHANGES TO THE THIS PRIVACY POLICY 

We may update this Privacy Policy at any time. Please review it frequently. 

 

CONTACT INFORMATION 

If you have any questions about this policy or our privacy practices, please contact us at info@2coolguysllc.com